Refund & Return Policy

Refund & Return Policy

Ashraf Boot House

At Ashraf Boot House, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer an easy 7-day free return policy.

Return Policy (7 Days Free Return)

You can request a return within 7 days of receiving your order.

Conditions for Return:

  • Item must be unused and in original condition

  • Item must be in original packaging (box, tags, etc.)

  • Proof of purchase (order confirmation) is required

Free Return

We offer free returns for eligible products. Our team will guide you through the return process.

Refunds

Once we receive and inspect your returned item:

  • Refunds will be processed within 5–7 business days

  • The refund will be issued via:

    • Bank transfer, or

    • Original payment method (if applicable)

Exchange Policy

We also offer exchange for:

  • Size issues

  • Damaged or defective items

You can request an exchange within 7 days of delivery.

Non-Returnable Items

  • Items that are used, damaged by the customer, or without original packaging

  • Clearance or sale items (if applicable)

Damaged or Wrong Product

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with pictures for quick resolution.

Contact Us

For returns, refunds, or exchanges:

Email: shopah01@gmail.com

Thank you for shopping with Ashraf Boot House.